Terms & Conditions

  • The total price of the reservation will be charged for at the time of booking.
  • Any amendments or cancellations made prior to 48 hours of arrival date/time will be refunded in full, unless the booking was made for a non-refundable product, in which case the cancellation fee shall be the full cost of the product at the time it was booked and purchased originally.
  • No refund will be made for any amendments, cancellations or no shows made within the 48 hours prior to arrival date/time.
  • Children cannot be accommodated at the hotel.
  • Pets are not allowed in the hotel.
  • All rooms are non-smoking.
  • Check in from 15:00.  Check out by 11:00.
  • If you have booked Airport Car parking you need to read and accept the terms and conditions in this link http://www.flyparksexeter.co.uk/terms